Our online store operates in strict compliance with the Consumer Protection Act of the Russian Federation.

According to Article 26.1 of the Consumer Protection Act, you are entitled to return any goods purchased from the online store within seven days of receiving the goods without giving reasons for return.

Return of the goods of proper quality is possible in case if its commodity appearance, consumer properties, and also the document confirming the fact and conditions of purchase of the specified goods are kept. The absence of a document confirming the fact and conditions of purchase of the goods does not deprive the consumer of the possibility to refer to other proofs of purchase of the goods from the seller.

The consumer has no right to refuse from the goods of proper quality having individually determined properties, if the specified goods can be used only by the consumer who acquires them (note: if the goods are custom made).

In case of refusal of the consumer from the goods, the seller must return to him the amount of money paid by the consumer under the contract, except for the expenses of the seller for the delivery of the returned goods from the consumer, not later than ten days from the date of submission of the corresponding demand by the consumer.

Contacts for communication with the shop on the exchange or return of goods:

Email: info@mirplatkov.com
Phone: +7(991)357-85-04
Address: 354003, Sochi, Vishnevaya, 32